JCA Engineering exhibiting at Data Centre World 2019 | Quadrant2Design Review
I hope you are well.
I just wanted to drop a quick note and let you know that we are all over the moon with the stand. Both days we had DCW visitors telling us they thought the stand was great, even our competitors came over to pay a few compliments on the design!
Our only comment would be that because of the few hour delay in setting our stand up on Monday, not sure if this was caused by organisers or other circumstances, perhaps it would have been better to have two people installing it as the stand seemed too big for one person only.
A few words about your team, because I know that clients rarely compliment the people who deliver the final product!
Rob was a fantastic help from day one, he understood exactly what we wanted and, together with Jamie, delivered something that for a moment left us literally speechless. Throughout the initial stages he was so helpful and attentive and made the entire process completely faff-free. Customer service at its best!
Lucy was so well organised and always ready to answer all the silly questions we had. I felt like we really had nothing to worry about because the stand production was in great hands! Also, she was so quick to organise a replacement panel for us on Tuesday, it was a bit stressful for us to see the panel gone in the morning but a new one was there the next day – a fantastic job.
The quality of print and materials is great, so well done to the design and print teams!
And finally Damian, our installer on Monday and Wednesday – a really great guy, working so hard on Monday to deliver the stand as soon as possible despite that massive delay, he’s done a fantastic job, was super helpful and it would be an absolute pleasure to have him back on our stand in October in Manchester.
We are super pleased with our new stand, a big thank you yet again to your entire team who’s done an amazing job. We are looking forward to the next show in October!