It can be incredibly stressful when something goes wrong with an exhibition, especially during an international show. Here is what typically happens, and how you should respond.
What Usually Goes Wrong?
- Incorrect or missing customs paperwork
- Random customs inspections
- Late shipments or missed transport links
- Strikes
Critical Actions
Contact your Freight Forwarder:
- Find out the exact status and location of the exhibition stand
- Find out what is causing the delay
- Ask for realistic release times
- Ask if fast-track clearance is possible
Notify the Event Organiser:
- Explain your situation and enquire about late build access, extended setup hours and on-site storage options
Notify your Build Team:
- Ask if your stand builder can adjust the build plans or begin assembling with what is available
Backup Solutions
- Explore temporary solutions, such as a shell scheme solution or emergency backup display
- Use local furniture
- Explore local printing
How to Avoid Shipping Delays
At Quadrant2Design, we always hand-deliver exhibition stands to the event, driven by our in-house installers with over 24 hours of buffer time. In our experience, this is the safest method for international events.
However, where this is not possible, the best thing you can do is make sure you ship well in advance of the show, preferably to an advanced warehousing, so you have peace of mind that the stand is ready for you. Triple-check all of your paperwork to avoid delays.
